CEIDEA Research
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Project background, research scope and expected outcomes.

CASE STUDY
AngelWater HeaterConsumer Demand

Angel - Research on Consumer Demand for Water Heaters

2015-12-1013,536Fast-moving Consumer Goods and Daily Chemicals / Consumer Research
Research on Consumer Demand for Water Heaters

Company overview

Angel Water Heater is part of the well-known home appliance group, Angel Group. Since its establishment, the company has been committed to the research and production of high-quality household appliances, covering drinking water equipment, water purification systems, and water heater products among other areas. Leveraging its strong R&D capabilities and mature manufacturing systems, Angel Water Heater has gained user recognition for its safe, energy-efficient, and intelligent product features, and is actively expanding its market share in the residential water heater sector

Research background

With the improvement of residents' living standards, water heaters have become a standard fixture in urban households. Consumers are increasingly focused on factors such as brand, technology, energy efficiency, and installation convenience when purchasing water heaters. In the face of market competition from brands such as Haier, Midea, A.O. Smith, and Wanjialu, Angel Water Heater urgently needs to clarify its market positioning and gain a deep understanding of the basic characteristics, consumption behaviors, and preference patterns of its target users in order to achieve precise alignment between product development and marketing strategies.

Research scope

In December 2015, CEIDEA Research was commissioned by the Angel Water Heater manufacturer to conduct a user profiling study. This research focused on actual water heater users, employing a combination of quantitative questionnaires and qualitative in-depth interviews to systematically analyze users' demographic attributes, purchasing channels, usage habits, product preferences, price sensitivity, brand awareness, and service experiences. Through data collection and modeling, the study aims to construct a detailed profile of Angel Water Heater's core user group, providing clear insights into the key characteristics of the target consumer base

Expected outcomes

This research will provide scientific and precise guidance for Angel Water Heater in future product development, marketing strategy formulation, channel optimization, and after-sales service improvements. The findings will help the brand effectively identify target markets and potential customers, enhance brand communication efficiency, and optimize resource allocation directions, thereby securing a larger market share in the highly competitive residential water heater market