Wuqiao County Changrun Water and Wastewater Supply Company - Urban Water Usage Characteristic Survey
Company overview
Wuqiao County Changrun Water and Wastewater Supply Company, as a key public service provider in the region, is committed to ensuring comprehensive water supply for both urban and rural areas. The company has always adhered to the mission of 'water safety and high-quality service,' continuously improving its water supply network and service systems. Over the years, it has accumulated extensive operational experience in water supply operations and actively promotes digitalization and intelligent transformation, striving to advance toward a modern water utility enterprise under the overall strategic direction of its parent group. Centered on customer needs, the company continuously drives technological innovation and management upgrades to ensure reliable daily water supply for both residents and enterprises, while enhancing the quality and efficiency of water supply. With the deepening of urbanization, Wuqiao County's economic development and urban functions have become increasingly diverse, leading to a growing and diversified demand for water among non-residential and some residential users. During routine revenue management and production-sales difference control, the company has identified issues such as delayed and inaccurate updates of user water usage profiles, which have negatively impacted the level of precision and intelligence in water management. In response to these challenges, the company has decided to conduct a comprehensive water usage characteristic survey to gain a clear understanding of the actual water consumption patterns of non-residential and select residential users, providing solid foundational data and analytical support for future information system upgrades, optimized water usage control, and enhanced service quality.
Research background
In April 2025, CEIDEA Research was commissioned by Wuqiao County Water and Wastewater Company to conduct this water usage characteristic investigation project. The project will collect on-site information through field visits, user interviews, and data verification, focusing on the water usage characteristics, consumption behaviors, current supply infrastructure, and accuracy of metering for non-residential users and a select group of large users. The research team will leverage digital data collection tools and data analysis techniques to ensure the comprehensiveness, accuracy, and timeliness of the data. Additionally, the survey will conduct cross-referencing and correction of existing user records, supplementing missing information and rectifying discrepancies in registers, ultimately forming a complete and actionable user information database. The entire investigation process will follow a rigorous methodology and scientific approach, ensuring that each piece of data is highly reliable and usable.
Expected outcomes
It is expected that this investigation will provide Wuqiao County Water and Wastewater Company with more complete and accurate water usage profiles for non-residential and key residential users, offering strong data support for the upgrading and rational planning of water supply infrastructure. Meanwhile, the project outcomes will effectively address data gaps in existing records, reduce information blind spots, and enhance the company's overall information management level and production-sales difference control capabilities. The insights and recommendations in the final report will assist the company in formulating more realistic revenue management strategies, optimizing internal operational workflows, and improving service quality and customer satisfaction, thereby supporting the company's steady advancement in future market and management competition.
Scan to add our research consultant